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1. Participation and Attendance
   Participation, attendance, service provision, or engagement with any event hosted or managed by Repucom MICE (Pty) Ltd (“the Organiser”) is entirely voluntary and undertaken at the individual’s own risk. The event period is defined as beginning the moment a guest enters the event space and ending only when the guest leaves the event space to return to their point of origin.
    

2. Indemnity
   By attending or participating in the event (“the Event”), all participants, guests, suppliers, contractors, and service providers (“the Indemnifying Party”) acknowledge and accept full responsibility for their own safety and wellbeing.
   The Organiser, its directors, employees, partners, agents, suppliers, sponsors, venue operators, and venue owners shall not be held liable for any injury, loss, damage, death, theft, or claim of any nature arising before, during, or after the Event, regardless of cause, including negligence, equipment failure, environmental conditions, venue conditions, third-party actions, or crowd behaviour.
   The Indemnifying Party indemnifies and holds the Organiser harmless against all claims, actions, demands, liabilities, losses, damages, costs or expenses (including legal fees) arising directly or indirectly from:
   • Their attendance or participation.
   • Their actions, omissions, or conduct.
   • Their equipment, property, services, or materials.
   • Any injury, loss, or damage caused to themselves, third parties, the venue, or event property.
   This indemnity remains in force after the Event ends.
    

3. Assumption of Risk
   All attendees confirm they are medically fit, understand inherent risks associated with events, activations, and gatherings, and voluntarily assume all such risks.
    

4. No Refund Policy
   All ticket purchases are final. No refunds will be issued for any reason.
   Tickets are transferable, provided the request is made in writing via email to the Organiser prior to the Event. The Organiser may require verification or additional details before approving a transfer.
    

5. Ticket Transfers
   Ticket transfers must be requested via email. Once approved, the Organiser will update records accordingly. Transfer approval is not guaranteed and may be declined if requested too close to the Event, at the Organiser’s discretion.
    

6. Force Majeure
   The Organiser shall not be liable for any delay, postponement, alteration, or cancellation of the Event arising out of circumstances beyond its reasonable control (“Force Majeure Events”).
   Force Majeure Events include, but are not limited to:
   • Acts or directives of government or authorities
   • Changes to laws or regulations
   • Civil unrest, riots, insurrection, sabotage, or acts of war
   • Strikes, lockouts, or industrial action
   • Flood, storm, fire, natural disaster, epidemic, pandemic, or quarantine restrictions
   • Disruptions to utilities, transport, supply chains, or essential services
   If a Force Majeure Event occurs, performance of obligations is suspended for the duration of the impact. Payment obligations are not excused under Force Majeure.
    

7. Terms and Conditions of Service (Client Work)
   All commercial work and services provided by Repucom MICE (Pty) Ltd (“the Company”) are subject to the following terms:
   a. Changes: Any changes to scopes, proposals, or cost estimates must be agreed in writing and may result in revised fees and extended timelines.
   b. Data and Materials: All data, analysis, methodologies, and outputs remain the sole property of the Company unless otherwise agreed in writing.
   c. Pricing: All prices exclude VAT and remain valid for 30 days unless stated otherwise.
   d. Payment: Work may be withheld for overdue payments. Interest may be charged on outstanding amounts at the prevailing prescribed rate, compounded monthly or quarterly.
   e. Copyright: Copyright in reports and materials is shared between the Company and the client. The Company may use report content for internal or marketing purposes unless restricted by written agreement.
   f. Disclaimer and Liability: While due care is taken, the Company does not guarantee accuracy of information and is not liable for any direct, indirect, incidental, punitive, or consequential damages. Total liability is limited to the fees paid.
   g. Confidentiality: All exchanged information remains confidential for five years after termination, unless disclosure is required by law.
   h. Non-Solicitation: Neither party may solicit or hire the other party’s employees for 12 months after the agreement without written consent.
   i. Cancellation of Contracted Services: Should a client cancel a service agreement, three months’ prior written notice is required. Failure to provide notice will result in a cancellation fee equal to three months of the contracted value.
   j. Dispute Resolution: Disputes are to be resolved by arbitration in Johannesburg under AFSA rules.
   k. Governing Law: South African law applies exclusively.
    

8. General
   If any provision within these policies is found unenforceable, the remaining provisions remain in full effect. These policies constitute the full agreement between the Parties and supersede all prior discussions or representations.Repucom MICE (Pty) Ltd

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